NOW ON STAGE · VIRTUAL EVENT SERVICES
Behind-the-scenes support for virtual classes, webinars, workshops, conferences, and collaborative meetings. You own the stage. We handle the technology, participants, and logistics.
THE PROBLEM · ACT I
A virtual program may look simple to participants, but successful delivery requires constant attention behind the scenes. Every interruption takes attention away from the content, the participants, and the purpose of the program. An SPS concierge works alongside your presenter so they never have to manage a platform while teaching.
SERVICE STRUCTURE · BEFORE / DURING / AFTER
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Your instructor teaches. Your participants learn.
SPS keeps everything running.
WHO WE HELP
Public classes, private corporate training, certification programs, continuing education, workshops, boot camps, and recurring course schedules.
Leadership programs, employee onboarding, compliance training, professional development, town halls, and enterprise learning initiatives.
Educational webinars, product demonstrations, customer briefings, partner events, panel discussions, and thought-leadership programs.
Member education, continuing-education programs, certification preparation, conferences, and virtual summits.
ONE EVENT OR AN ENTIRE PROGRAM
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Ideal for an important webinar, workshop, conference session, executive presentation, or customer event.
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Ideal for organizations conducting classes or webinars every week or every month.
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Ideal for multi-session academies, certification programs, onboarding programs, leadership cohorts, and continuing-education series.
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Ideal when your internal team is fully committed, an employee is unavailable, or your event calendar temporarily exceeds your delivery capacity.
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SPS can work quietly behind the scenes as an extension of your organization — your brand, your instructors, and your program.
We work with your existing platform, instructors, processes, and brand.
OPERATING MODEL · FOUR ACTS
(a)
We learn about your audience, instructors, delivery platform, program format, recurring challenges, and definition of success.
(b)
We document responsibilities, configure the virtual environment, test the program, and prepare the assigned SPS concierge.
(c)
We support the instructor, participants, technology, and event flow throughout the live session.
(d)
We document issues, review feedback, and refine the delivery process for the next event.
For recurring programs, SPS can develop a reusable event playbook so every session follows a consistent, repeatable process.
MORE THAN TECHNICAL SUPPORT
Your instructor can concentrate on teaching, discussion, and participant engagement.
Participants receive timely help without interrupting the entire class or event.
Standard operating procedures create a reliable experience across sessions, instructors, and platforms.
Recording responsibilities are assigned, verified, and monitored rather than left to chance.
Add delivery capacity when you need it — without maintaining a large full-time event-production team.
A professionally managed virtual experience reinforces the quality of your training, organization, and presenters.
START SMALL
You do not have to redesign your entire virtual-training operation to evaluate SPS. Select a small group of upcoming classes, webinars, or events. SPS will work with your team to define responsibilities, support the sessions, and review the results.
Plan a Pilot ProgramA PILOT MAY MEASURE
If the pilot adds value, we can develop a recurring support model based on your event volume and requirements.
PLATFORMS ON STAGE
Already have an established platform and delivery process? We can work within it.
Still developing your virtual-delivery model? We can help design the operating process and coach your team on effective platform use.
FAQS
No. Your instructor remains responsible for the subject matter and learning experience. SPS manages the operational and technical activities that can distract the instructor from teaching.
Yes. We can support an individual high-priority event, a short pilot, a recurring series, or an ongoing training program.
Yes. We can provide white-label support and operate as an extension of your team.
No. SPS works with the platform your organization already uses, subject to confirming its capabilities and access requirements.
Yes. We can coordinate panelists, guest speakers, instructors, moderators, and other event participants.
Yes. These responsibilities can be included in the event-delivery plan.
Yes. We can confirm recording requirements before the event, initiate and monitor the recording, and verify its availability after the session, subject to your platform configuration and policies.
Yes. Recurring instructor-led training is one of the strongest uses for the service. We can develop a repeatable playbook and assign support based on your schedule and volume.
Pricing depends on event duration, preparation requirements, platform complexity, number of concurrent sessions, operating hours, and expected event volume. We can recommend an event-based, hourly, or recurring-program model after a short discovery call.
Your virtual programs represent your expertise and your brand. Let SPS take care of the virtual room so your team can take care of the audience.
Software Productivity Strategists, Inc.
2400 Research Boulevard, Suite 115
Rockville, Maryland 20850
301-337-2290 · events@spsnet.com
TELL US ABOUT YOUR EVENT